Overview/Description If not dealt with in a timely manner, minor performance problems can develop into larger issues that affect the success of the whole organization. Understanding how to broach the subject of performance with employees enables you to keep the discussion focused on the real issues and required expectations. When you know how to implement corrective measures both at the situational level and the employee level, you can turn performance problems around and inspire workers to contribute to the best of their ability. This course identifies the benefits of dealing with minor...

Overview/Description One of the most exciting and challenging changes that comes with moving into a management role, is the need to take a more strategic view of the work you are doing. As a first-time manager, you have to develop a greater awareness of how your own work, and the work of those in your department, fits in with the organizational vision. You need to know what the organization expects of you as a manager. You also need to understand the different expectations that your direct reports, your peers, and your boss have of you, and how to balance these effectively. It's also vital to...

Overview/Description Microsoft Outlook 2007 allows you to quickly organize and format e-mail messages using easy management and time-saving tasks. Outlook 2007 provides formatting features that can be applied to an e-mail message as it is being created, and also includes management tools to find and sort messages quickly. This course demonstrates how to use the various formatting features, and also explores such e-mail message options as signatures and voting buttons, and how to use and work with attachments. In addition, the course demonstrates methods of organizing e-mail using an...

Overview/Description Excel 2013 provides a number of tools and features that allow you to visually enhance the appearance of worksheets and workbooks. Data and cells can be manipulated and customized using various positioning and formatting features. This course explores formatting cells and text, using tools such as the Format Painter. It shows how to change the way text is presented to make it more visually appealing, including formatting fonts, and applying borders and fills. This course also covers aligning and orienting data, and merging and splitting cells. This course will help...