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Overview/Description How does the law impact you in your day-to-day operations? Have you ever thought about the issue of legal accountability and how it will determine the decisions you have to make as a manager? Because you're a manager, you're in a position of leadership. In many cases, this means you bear the responsibility of protecting your employees, your organization, and yourself from legal issues. Through this course, you'll be made aware of some of the most common business law issues that can impact you in your daily activities. These include the function of sales and contracts,...
Overview/Description Strategic planning provides an understanding of where the organization currently stands and what direction it hopes to take in the future. Human Resources professionals need to understand and become partners in the strategic planning process to ensure alignment between their department's functions and organizational strategy. This course explains the strategic planning process and the role of the human resource function in this process. Key strategic decisions during life cycle stages of an organization and how a cost-benefit analysis can help in making those decisions...
Overview/Description This course examines many of the key functions and roles HR professionals play in an organization. Key management functions for HR managers, similar to business managers in other functional areas, include planning, organizing, directing, and controlling various strategic and operational activities in their area. HR professionals play an important role in developing and executing strategies for managing organizational change. HR professionals also establish strategic relationships with key individuals within and outside the organization to facilitate organizational...
Overview/Description This course examines many of the elements of an organization's corporate strategy, the role of the HR function in the strategic planning process, and the key elements in corporate governance. The course focuses on the vital contributions HR professionals often make in the development and organization-wide communication of the mission, vision, values, strategic goals, and objectives. The course will also look at current business and regulatory environments, and how a working knowledge of those areas allows HR professionals to be key contributors in the development,...
Overview/Description Six Sigma improvement begins with assessing the current performance of an organization's processes and products, and comparing it with the desired performance. An important part of this assessment is choosing a set of measures that will provide a comprehensive picture of how the company is achieving its goals of customer satisfaction, organizational learning and improvement, internal process performance, and bottom-line financial growth. This course examines business measures in two categories: business performance measures and purely financial measures, exploring how...
Overview/Description Business plans are created for many different reasons – to get funding for a project, to evaluate future growth, or to fulfill strategic initiatives. But many plans go out of date before they're even complete. Changes happen fast in business and, for a plan to have any value, it needs to evolve with your organization and stay relevant in the face of uncertainty. Ongoing analyses of the internal and external environments are important to help keep plans relevant. This course describes how to carry out an internal analysis, including the assessment of your organization's...
Overview/Description Anyone who wants to gain support for an idea or initiative needs a well-prepared business plan. A business plan is like a road map that helps you clearly see the opportunities and obstacles you'll inevitably face as you pursue your business idea. Preparing a plan takes a lot of time because a plan typically contains many sections and comprehensive information. But it's worth spending time on it. With a well-prepared plan, you stand a better chance of getting the support you need to succeed. This course describes what a business plan is, why you use it, and its main...
Overview/Description One of the most difficult aspects of business planning is moving from strategic thinking to action. This course describes activities that help coordinate the implementation of business plans, including developing action plans, determining how the implementation should be measured and monitored, as well as how to assess outcomes. It details how to use an action planning process to facilitate business plan implementation. This process entails steps such as clarifying the outcomes you want, listing the actions necessary to achieve those outcomes, assigning responsibilities,...
Overview/Description When it comes to business writing, most individuals don't really appreciate the importance of editing and proofreading a document before sending it. But have you ever distributed a document or message only to find later that you forgot to include a key point or correct an embarrassing spelling error? Reviewing is a crucial stage in the writing process. It entails editing for clarity, tone, accuracy, and completeness, and also proofreading for spelling mistakes and grammatical errors. Carelessness reflects badly on you, your work, and your organization. Taking the time to...
Overview/Description People who have no problem communicating clearly when they speak sometimes struggle to make themselves understood when they write. That's because the ability to write clearly and concisely is a skill that requires effort to master. Acquiring this skill gives you the tools to create effective business documents for readers who lack the time or the patience to search for essential information buried in long, rambling e-mails or reports. Writing clearly also entails organizing content logically and appropriately for the subject and reader. Clear and concise sentences get...

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