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Overview/Description Execution isn't over once strategies have been implemented. Ongoing monitoring and evaluation of strategic implementation are needed to ensure the strategy continues to create value and that changes in circumstances are taken into account. Strategy is useless if it's static. Good execution requires a dynamic approach that scrutinizes the strategy's effectiveness at junctures and reacts by revising it if necessary. This course considers the importance of continually monitoring and evaluating strategy to ensure good execution. It looks at methods of monitoring the execution...
Overview/Description Business managers are usually comfortable formulating strategy to enhance business outcomes. But what happens when plans fail to translate to reality? Why is business execution so difficult? Delivery is vital to the survival of all organizations, yet unclear plans, unsuitable workforces, and limited resources can have a detrimental effect on the best strategic ideas. Good leadership, having the right people in the right roles, and a business culture that's focused on getting the job done are the cornerstones to building and maintaining a company that can execute its...
Overview/Description When do you use who's or whose? And when should you choose less rather than fewer? Understanding the subtle variations in meanings of such words – ones that are often misused or confused – is important if you want to write clearly and professionally. This course describes how to use commonly confused words correctly, including word pairs that sound alike and those that have related meanings. It also covers verbs that are often misused – for example, affect and effect or apprise and appraise. In addition, the course reviews some idiomatic combinations of verbs and...
Overview/Description Do you know what the eight parts of speech are? Such a question probably brings back memories of dull grammar lessons in elementary school, where you first heard the term parts of speech. What's the point of learning these now? Being reminded of the functions of different parts of speech can help you write with more confidence. The parts of speech are the building blocks of sentences, so finding out about them can help you skillfully combine words into meaningful sentences. This course defines the functions of the eight parts of speech: nouns, pronouns, verbs, adverbs,...
Overview/Description Do you know when to use commas in a sentence? Do you know when it's better to use a semicolon rather than a colon? And what's the difference between parentheses and brackets, or between the hyphen and the dash? Knowing the answers to these questions will ensure that you're using punctuation correctly in your business messages. And by doing so, you'll convey a professional image and inspire confidence in your work and in your company. In this course, you'll review the standard rules and guidelines for using punctuation appropriately. You'll start by reviewing how to...
Overview/Description People write sentences everyday in business. However, sometimes those sentences are not as well constructed as they could be. A misplaced modifier might get a chuckle out of the reader, but it doesn't help your reputation or that of your company. Nor does a run-on sentence, which can blur the meaning of your message and cause the reader to be confused and even annoyed. In this course, you'll review basic sentence construction, including how to develop sentences that are logical, clear, and powerful – the basis of any sound business document. The course examines the...
Overview/Description As you sit down to write your business messages, do you ever find yourself wondering whether a word should be capitalized or abbreviated? Or whether you should spell out a number rather than use a figure? Knowing the correct way to abbreviate, capitalize, and express numbers in your business messages goes a long way in helping you to present yourself as a reputable professional. This course presents the basic rules for using capital letters, abbreviations, and numbers. It covers abbreviations of titles, names, locations, and countries, as well as how to capitalize direct...
Overview/Description Do you remember what prefixes and suffixes are? Do you know how to form plurals and possessives correctly in your business writing? Are you confident when it comes to spelling? This course explains how to use words correctly, including some key rules on how to spell correctly. It covers rules for properly constructing prefixes and suffixes. In addition, the course describes how to form plurals and possessives correctly. And it presents spelling rules and tips to help you become a better speller. Knowing the rules, as well as the exceptions, when it comes to details like...
Overview/Description Dealing with the balance of ethics and the law is a day-to-day challenge for many managers. While you might be inclined to act in ways that are legal in the technical sense, there is value also in recognizing the intent behind a law. Meeting the spirit of the law often comes down to acting in a way that is both legal and ethical. While law and ethics share a close relationship, the two are not the same. This course will clarify the relationship between ethics and law and explore how recognizing the ethics underlying the law can help you better manage legal issues you...
Overview/Description Do you know what your legal responsibilities are as a manager? Do you know that in certain circumstances you may be held personally responsible for the actions of others? How can you protect your organization and yourself when dealing with legal issues? As a manager, knowing the answers to these questions can help you make decisions that are better for you and your organization. It is essential that managers understand the principles of business law as they fulfill their responsibilities. This course will explore the impact and legal implications of your decisions at...

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