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Recognizing Natural Leaders

Overview/Description Effective leaders embody qualities beyond managerial experience. This challenge examines how to identify the candidates possessing an innate ability to lead. Expected Duration (hours) 0.2 Lesson ObjectivesRecognizing Natural Leaders

Responding to News of a Lost Sale

Overview/Description No matter what your skill or prior success, you won't win every sale. The fact of the matter is sometimes your customers will go with the competition, or find a different way to address their needs. How you handle such a loss, however, will mark how you're viewed as a professional. This Challenge Series product explores how to constructively handle the loss of a sale. You'll assume the role of a sales representative for an information services company. Target Audience Experienced sales professionals who wish to improve their ability to deal with bad news and lost sales...

Scope Definition Tools and Techniques

Overview/Description Project managers frequently face the task of assessing new potential projects and defining their scope. This challenge examines how to best accomplish these goals. Target Audience Individuals who have interest in knowing more about Project Management, including those in positions that require them to carry out a project management role to individuals that are full-time project managers wishing to hone their skills further. Expected Duration (hours) 0.4 Lesson ObjectivesScope Definition Tools and Techniques

Selecting the Appropriate Performance-appraisal Method

Overview/Description To best guide, correct, and motivate employees, organizations need reliable performance data. This Challenge Series exercise explores how such information can be obtained from a well-crafted and effective performance appraisal. Expected Duration (hours) 0.2 Lesson ObjectivesSelecting the Appropriate Performance-appraisal Method

Self Development

Overview/Description You want to develop your capabilities, both personally and professionally, but how do you get started? And how do you know which skills and strengths to focus on? This Challenge Series exercise explores the many critical factors to take into account when planning how to focus self-development efforts. The learner plays the role of a trusted friend helping a colleague make smart self-development choices. Target Audience Any individuals interested in improving their ability to identify areas of focus and relevant execution strategies related to self development Expected...

Selling with Trust

Overview/Description Trust may be a sales professional's most valuable asset. When present, it forms the bedrock of productive relationships. But when absent, it casts suspicion on every word spoken and action taken. This Challenge Series product explores strategies for building trust. You'll assume the role of a sales professional for a manufacturer of data collection devices. Target Audience Experienced sales professionals who wish to improve their ability to build, protect, and rebuild trust during the sales process Expected Duration (hours) 0.2 Lesson ObjectivesSelling with Trust

Setting and Managing Priorities

Overview/Description Prioritizing is an essential skill for any manager. This challenge considers methods for selecting and setting goals. Target Audience Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors. Expected Duration (hours) 0.2 Lesson ObjectivesSetting and Managing Priorities

Setting Goals

Overview/Description Goals provide a roadmap for your performance and development, but setting goals requires you to consider more than your own objectives. You must keep your company's mission and vision in mind. This Challenge product explores setting appropriate goals. During this exercise, you will play the role of a research analyst for a consumer and market research firm. Target Audience Professionals in nonmanagerial roles who wish to enhance their skills and knowledge in setting goals Expected Duration (hours) 0.2 Lesson ObjectivesSetting Goals

Succession Planning and Management Programs

Overview/Description Every company should have a succession plan. This Challenge examines common organizational succession planning strategies. Target Audience Individuals responsible for leading teams either occasionally, for example as project managers, or more permanently as team leaders or line managers. Expected Duration (hours) 0.2 Lesson ObjectivesSuccession Planning and Management Programs

Supporting Project Managers

Overview/Description Project management requires more than an attention to schedules and tasks; it requires the management of stakeholders as well. This Challenge explores methods for successfully supporting a project manager. Target Audience Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors Expected Duration (hours) 0.2 Lesson ObjectivesSupporting Project Managers

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