Getting Started with Outlook 2010

Overview/Description
Outlook 2010 is the latest release of Microsoft’s primary messaging client. Outlook provides all of the tools necessary to manage e-mail, scheduling , tasks, and communication. The Outlook 2010 interface has been updated and now uses the ribbon instead of menus, which makes it easier to locate the commands you need. This course addresses the basic features and functionality of Outlook 2010, including an introduction to the redesigned interface, how to create e-mail messages, and view and reply to incoming e-mails.

Target Audience
A broad range of business users

Expected Duration (hours)
1.0

Lesson Objectives

Getting Started with Outlook 2010

distinguish the main elements of Mail view and their functions

recognize how the features in Mail view are used

create a new e-mail message

view incoming e-mail messages

respond to e-mail messages

create a new e-mail message

view an incoming e-mail message

respond to an e-mail message