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Overview/Description
This course provides the desktop support technician with an overview of managing Internet Explorer 8, in particular, in relation to browser security features such as Enhanced Security Configuration, Security Zones, Trusted Sites, and Protected Mode. Also included are guidelines on how to handle ActiveX controls and browser add-ons. These types of add-ons can often cause errors or unexpected behavior. In addition, the basics of securing sites with certificates and solving certificate errors are covered. Also covered are two key encryption processes used on client...
Overview/Description
The desktop support technician is often called upon to help with logon problems and to set up or resolve issues with resource access. Logon errors can be caused by simple issues such as network connectivity or use of incorrect credentials, an inability to contact authenticating servers, account misconfigurations, or even name resolution. This course provides technicians with an understanding of the authentication and authorization process, and the various user account policies and settings that can restrict the logon event. It also covers troubleshooting printer access,...
Overview/Description
Microsoft Windows 7 provides features and tools to help troubleshoot and resolve issues that may occasionally arise on the client machines. Some problems may arise for Group Policy settings, authorization and authentication, networking, and Internet Explorer. Windows 7 provides specific tools to help resolve issues with these features. This course demonstrates how to troubleshoot and resolve issues with Group Policy settings by using the Group Policy Results Wizard; authentication and authorization, such as logon issues and permissions; networking issues for wired and...
Overview/Description
ADO.NET DataSets allow developers to easily update and manage data sources using Visual C# 2010. This course examines how DataSets are used to update source data and also how to manage the integrity of the data being updated. Specific topics covered include updating data sources, committing changes to data sources, managing data integrity, and how to deal with data concurrency violations and exceptions. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist: Accessing Data with Microsoft .NET Framework 4...
Overview/Description
ADO.NET DataSets allow developers to easily update and manage data sources using Visual Basic 2010. This course examines how DataSets are used to update source data and also how to manage the integrity of the data being updated. Specific topics covered include updating data sources, committing changes to data sources, managing data integrity, and how to deal with data concurrency violations and exceptions. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist: Accessing Data with Microsoft .NET Framework 4...
Overview/Description
PowerPoint 2010 provides you with all the tools necessary to create and present engaging and effective presentations. As an advanced user, you can take advantage of features that allow you to customize your animations to create just the right effect. PowerPoint has tools for getting your animations to move at the right speed and in the right order. There are also built-in tools, such as the animation painter, that allow you to easily apply an animation scheme to the entire presentation in one easy step. Once you have perfected your presentation, you can set and rehearse...
Overview/Description
Having the ability to execute an effective online search has become an essential professional skill. SharePoint 2013 offers search capabilities that let you refine a search, use operators in your search to pinpoint exactly what you're looking for, and configure search settings. This course explores the search tools available in SharePoint 2013, including configuring search options, creating query rules and using promoted results, using the Refinement panel, running property and phonetic searches, and using wildcards and operators in search phrases. This course will help...
Overview/Description
Excel 2010 provides you with the tools that allow you to perform calculations on your workbook data. Being able to use formulas to do complicated calculations not only simplifies your work but also helps to reduce the number of errors that can arise in such complex tasks. This course introduces the concepts and terminology associated with formulas, and demonstrates how to create and edit them, copy and paste them, and how to check for errors that can arise.
Target Audience
Individuals and business users with basic computer literacy
Expected Duration (hours)
1.0
Lesson...
Overview/Description
One of the great features of Excel 2010 is its ability to perform a wide variety of functions to make your use of Excel 2010 easier and more fun. Functions are inbuilt formulas that save you time by allowing you to chose one that suits your needs rather than having to create a complex formula from scratch. This course introduces you to the changes made to functions in Excel 2010, including improved function accuracy and consistency as well as the changes made to some function names that make them more intuitive. It describes the useful feature of Excel's status bar that...
Overview/Description
Excel 2010 provides tools that enable you to efficiently present your data and that can also make your data easier to understand. Tables can be used to logically present data in an easy to read fashion and table styles provide a way to make your workbooks more attractive and professional looking. Conditional formatting allows you to highlight trends and exceptions in cells or ranges of cells by presenting the identified data in a number of unique ways to make it stand out. Sparklines, a new feature of Excel 2010 are small charts within a cell that provide a visual...