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Fundamentals of Organizational Learning

Overview/Description Organizational learning is often considered a luxury, and the tendency to focus on the 'here and now' can shift attention away from the need for continuous learning at all levels of the organization. The reality, however, is that organizations that develop a learning culture will not only weather difficult times better than most, but will flourish in an ultra-competitive global market. This course introduces the concept of organizational learning, and its benefits to individual employees as well as the organization as a whole. It examines the role of training, knowledge...

Fundamentals of Organizations – Groups

Overview/Description Groups are a key component in any organization, so knowing how they function best is vital when trying to understand organizational behavior. Working in groups has key advantages for organizations, such as fostering creativity, pooling skills, and improving decision-making and performance. But groups aren't always effective, so it's important to identify what makes groups effective and learn how to deal with obstacles that groups encounter. In addition to explaining the characteristics of successful groups, this course provides guidance on how to address employee...

Fundamentals of Purchasing and Vendor Management

Overview/Description Purchasing and vendor management are important organizational functions. An organization's purchases account for a large share of its total costs. The changing nature of today's business environment and the move toward decentralization have extended the purchasing function to departmental levels so that it also includes non-purchasing professionals. Regardless of their specific roles, many managers and team leaders have purchasing and vendor management responsibilities. These individuals must understand the purchasing process and have a general knowledge of common...

Fundamentals of Software Testing

Overview/Description Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to...

General Coding Best Practices

Overview/Description To outline the best practices for writing high quality methods, expressions, variables, arrays, loops, and if statements, and to describe recommended practices for writing readable code Target Audience Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software Prerequisites Extensive knowledge of at least one of Java, C++, C#, or Visual Basic .NET; thorough familiarity with OOP concepts such as inheritance, encapsulation, and polymorphism; experience working...

Generating Creative and Innovative Ideas: Enhancing Your Creativity

Overview/Description What makes a person creative? Do you consider yourself creative? Certain personal characteristics have been linked with creativity – for example, a willingness to take risks, the ability to connect diverse ideas, and open-mindedness. And most important, perhaps, is believing that you are creative. Many people get stuck because they think 'I'm not a creative person.' But everyone has creative potential. Understanding the characteristics you possess that boost your creativity and those that inhibit it can help you enhance your creative output in the workplace. This...

Generating Creative and Innovative Ideas: Maximizing Team Creativity

Overview/Description Is creativity within everyone's grasp? Does creativity come naturally within a team, or is this a skill that some learn and others don't? Like anything, creativity and innovation can flourish when cultivated with the right tools. This course discusses how to maximize team creativity. It explores the conditions in the work environment that help encourage team creativity, such as diversity among team members. In addition, it describes team methods for fostering creativity, including such techniques as brainstorming and role playing. Materials designed to support blended...

Generating Creative and Innovative Ideas: Verifying and Building on Ideas

Overview/Description Generating creative ideas can be a very exciting and stimulating process. This is particularly true during the initial stages of idea generation, when many adopt an 'anything goes' approach. Later, however, the workability of ideas needs to be verified, or checked. Ideas are more likely to be relevant and useful when they have been assessed in the context of organizational needs, strategies, and resources. Some techniques that can help verify ideas are getting the opinions of key people and using simulations. Building on ideas continues the process of verifying ideas by...

Getting Organized with Mac OS X Lion

Overview/Description Built on a UNIX foundation, OS X Lion is version 10.7 of Apple Inc.'s OS X desktop and server operating system for Macintosh computers. OS X Lion takes full advantage of the technologies in Mac computers so that all aspects of a Mac work together, like the Spotlight feature that's integrated into several Mac applications. OS X Lion provides several methods of organizing items, such as smart folders and labels. There are multiple ways of searching for items, and the method you choose would depend on what you're looking for, where you are at the moment, and how much...

Getting Results without Direct Authority: Building Relationships and Credibility

Overview/Description How can you get results if you don't have authority? Cultivating relationships and establishing credibility are necessary, because they allow you to influence others. If you have effective influencing skills, you'll be able to get what you need or want from others – whether it's your boss, a peer, or someone in a completely different department. Effective influencing, however, requires that you know how to build good relationships, and that you have credibility. You won't be able to ask someone for help if you have antagonized that person, or if you haven't followed...

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