Overview/Description Who are your target customers? What value propositions are you offering them and why? How do you plan effectively in order to maximize revenues and develop strong customer relationships? The use of strategic sales planning is one way to answer these important questions. Defining and developing an effective sales strategy is an essential part of any sales function and has a significant impact on the success or failure of sales initiatives. This course explores the importance of strategic sales planning, including the benefits associated with developing sales strategies. It...

Overview/Description What is employee onboarding and how does it differ from orientation? How can investment of time and money into such a program improve your organization? This course introduces the concept of employee onboarding and demonstrates that it's a wise investment if properly executed. Onboarding programs rebuke the old adage that it is HR who deals with new hires. On the contrary, it's managers who should be deeply involved for the program to be successful. This course provides managers with an insight into their unique role and outlines the benefits they reap from properly...

Overview/Description Rolling out an onboarding strategy can help your organization create more engaged new employees and help them embrace your company culture. This, in turn, helps reduce turnover rates and can have a positive impact on your bottom line. But where should you start with your onboarding program? If you think the process seems overwhelming, you're not alone. This course introduces actions you can take before the new hire arrives. It then considers the activities that should take place in the ensuing days, weeks, and months. It is the manager – not HR – who's responsible for...

Overview/Description Within Word 2013, there are numerous options that allow you to customize how the contents of your documents appear. Items like page margins, paper sizes, and spacing are fully customizable. You can also add headers and footers to easily include important information on some or all of the pages in your document and add page numbers to make it easier to navigate longer documents This course demonstrates how to adjust page margins and paper size, as well as how to add, edit, and remove headers and footers. Adding page numbers, configuring indentation, and adjusting paragraph...