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Overview/Description
Your organization's purchases probably account for the largest share of its total costs. Having a clear understanding of your product and service requirements and conveying those requirements to the right suppliers may result in huge savings for your organization. But finding the right suppliers takes effort. First you need to identify the best available suppliers based on reliable information and research. Then you need to prepare a solicitation document, such as a Request for Proposal or Request for Quotation, and send it to the qualified suppliers. This course...
Overview/Description
Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century, then this course is for you. Find out how lifelong learning strategies can enable you to develop your work skills and to manage your professional development. Don't wait until your...
Overview/Description
There is no question that project quality is essential in ensuring project success. A quality management plan identifies quality requirements and provides all project stakeholders with documented guidelines for delivering a quality product or service. But the question is how do you ensure that the quality management plan will work? How do you know that those guidelines will, if followed, result in a successful project? The quality management plan must be audited and measured consistently and efficiently to ensure that it is both adequate and adhered to. In this course,...
Overview/Description
Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident management and how a support center can use them to best effect. The course introduces the concepts behind incident management, demonstrates how to deal with and close incidents...
Overview/Description
The implementation of an effective quality system is a vital component of the success of any organization. Personnel at all levels in an organization must be aware of the quality mission, plan, and methodology it employs. A quality mission and plan that is well developed and properly implemented must be aligned to the corporate mission and vision statements and the strategic plan in order to be effective. As an organization evolves, its quality plan must be monitored and revised in order to reflect these changes. This course explores the quality mission, plan, and...
Overview/Description
Queries and reports are used in Access 2007 to convert data into useful information and are an essential part of any database application. Access 2007 has a Query Wizard which simplifies the process of formulating a query and provides various methods of creating reports to present summarized information easily and effectively. This course explores the use of the Query Wizard and demonstrates how to create or modify a query in Design view in order to achieve specific results. This course also covers Expression Builder, calculated fields, grouping options for displaying...
Overview/Description
SQL Server 2008 Analysis Services takes relational data and provides a robust way to analyze it in a meaningful way through MDX queries and data mining. This course will introduce the fundamentals of querying multi-dimensional data. It will introduce the MDX language which used to query multi-dimensional data. This includes a discussion on how to create a basic MDX query, how to establish a cube context, how to build subcubes and named sets, and how data can be modified with MDX. The course also provides a review of Key Performance Indicators (KPI), Actions, Perspectives...
Overview/Description
The XML Path Language, XPath, is designed to allow the developer to select specific parts of an XML document. XPath is also used extensively with the XML query language, or XQuery. This course will cover how to use these languages to both navigate and query XML data. Specific topics covered include XPath basics, XPath functions, as well XQuery built-in and user-defined functions. Attention is also given to XQuery support in Microsoft's SQL Server relational database server.
Target Audience
Individuals who wish to learn how to generate web content using XML, who have...
Overview/Description
To work with the XML standards used to query, navigate, and link XML data
Target Audience
Existing application and web developers wishing to attain competency in the use of advanced XML techniques; systems analysts and systems designers needing a thorough knowledge of XML for the development of web-enabled applications.
Prerequisites
familiarity with XML syntax; knowledge of the basic XML document model (prolog, body, epilog); an understanding of the importance of well-formedness in XML; an understanding of XML parsing and processing; prior experience with programming and...
Overview/Description
QuickBooks 2009 is a flexible and robust software accounting program designed for use by small businesses to help organize and manage all areas of your company's finances. This course covers the basic aspects of the QuickBooks Pro software. It provides an overview of the QuickBooks interface and explains how to use the interface for basic operations, such as creating a company file, and adding customers, vendors, accounts, and items to a company file. It covers the basic aspects of QuickBooks Help, as well as the key aspects of centers, lists, and forms. In addition, the...
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