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Nonparametric Tests in Six Sigma Analysis

Overview/Description Hypothesis testing is a process of assuming an initial claim about the population characteristics and then statistically testing this claim using sample data. Testing hypotheses is a very important activity in Six Sigma projects in the areas of analysis, decision making, and change implementation. In conventional hypothesis tests – called parametric tests – a sample statistic is obtained to estimate a population parameter and hence requires a number of assumptions to be made about the underlying population; such as the normality of data. However, another category of...

Nonstatistical Analysis Methods in Six Sigma

Overview/Description Getting to the source of why something has gone wrong in a system or process is critical to identifying the changes necessary for resolving the problem. During the Analyze phase of a Six Sigma project, a Black Belt practitioner utilizes a variety of statistical and nonstatistical tools and methods for analyzing systems and processes to identify variation and defects, reduce costs, eliminate waste, and reduce cycle time. While many of the tools used in the Analyze phase are statistical and quantitative in nature, there are many useful nonstatistical methods. Nonstatistical...

Nonstatistical Control Tools and Maintaining Controls in Six Sigma

Overview/Description In the final stages of the Six Sigma DMAIC methodology, once process improvement opportunities are identified and implemented, teams need to control the improved processes in order to sustain improvement gains. Process control includes applying tools to continuously monitor and maintain each improved process, and to prevent it from reverting to its previous state. This course introduces basic nonstatistical control tools as well as tools for maintaining control so that process improvement initiatives continue as they were intended. Specifically, it explores how total...

Object-oriented Coding Best Practices

Overview/Description To outline the best practices for defining and using classes, and determining how best to use inheritance or its alternatives Target Audience Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software Prerequisites Extensive knowledge of at least one of Java, C++, C#, or Visual Basic .NET; thorough familiarity with OOP concepts such as inheritance, encapsulation, and polymorphism; experience working in a team environment on a large software development...

Office 2010 New Core Features

Overview/Description With the release of Microsoft Office 2010, Microsoft has focused its suite of products to meet the ever-changing needs of its end users – both corporate and individual. Using Office 2010, you can share information seamlessly with an individual in the office next door or around the world, and access information anywhere, anytime using mobile devices. Office 2010 includes new graphic and video editing and creation tools to enable you to create visually stunning presentations and documents. Office 2010 provides increased flexibility for analyzing and storing data, managing...

Office 2010 Web Apps and New Features in Publisher and Mobile

Overview/Description Office 2010 enables you to access your files from anywhere using a phone, or a Web-enabled computer or device. Office Web Apps and Office Mobile are two of the features that help to provide this access. Office Web Apps are online extensions of Word, PowerPoint, Excel, and OneNote that allow you to view and edit files stored in Windows Live SkyDrive, on your organization's SharePoint implementation, or on SharePoint Online. The Office Web Apps can also be used to create documents, presentations, workbooks, and notebooks within a browser. Office Mobile allows you to use...

Operations and Supply Chain Management

Overview/Description The supply chain is a network of operations running across an organization, which are needed to design, make, deliver, and service products or services for customers. Production, inventory, location, transportation, and information are performance drivers that can be managed to produce the capabilities for a given supply chain. As a part of their overall strategy, organizations also employ many supply chain strategies to survive and compete in a dynamic and competitive marketplace. However, it is also essential from an organization's point of view to use effective...

Operations Management and the Organization

Overview/Description Operations management plays a vital role in producing and delivering goods and services to customers. It involves designing, planning, directing, and controlling the organization's resources and processes required to transform capital, skills, and materials into products and services. It is important that any operations strategy be aligned with the overall organizational business strategy for its success. This course intends to help learners gain a basic understanding of the key concepts, functions, and goals of operations management in the services and manufacturing...

Operations Management: Facilities Planning and Management

Overview/Description Managing facilities plays an important role in integrating employees, work processes, and work locations with an organization's production system. This integration is essential to productivity and customer-focused production. Decisions about facility location must consider access to customers, resources, and utilities. Layout of facilities is determined by the nature of the organization, its production system, and the processes used for creating its products or services. When choosing the location and layout of a facility, service facility managers must be mindful of how...

Operations Management: Forecasting and Capacity Planning

Overview/Description Customer demand for products and services changes constantly. Forecasting and capacity planning ensure that resource are managed so that customer demand is met in the right amount, at the right time, with the right quality. Demand forecasting helps companies determine the supply of products and services needed to meet customer demand. When the supply requirements are known, an organization can focus on ensuring the availability of appropriate levels of material, workforce, facilities, and financial resources to produce the desired products and services. Any adjustments to...

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