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Overview/Description
Effective sales negotiation skills are essential for any successful sales professional. However, being able to maximize the value of your proposal for both you and your customer isn't an easy task. This course provides direction on how to use a strategic negotiation process to strike effective, long-lasting, and profitable sales agreements with your customers. It focuses on the preparation stage of the process: setting clear objectives, prioritizing your concessions, and preparing thoroughly before you initiate negotiations. And it shows you how to conduct research in...
Overview/Description
One of the most difficult tasks in sales negotiations is overcoming barriers to agreement and closing the deal. Being able to understand and anticipate certain barriers is an essential skill for every sales professional. This course provides instruction on the following barriers to agreement: deadlock situations, a customer who doesn't trust you, and negotiation tactics designed to force your price down. It also covers strategies for overcoming each of these barriers, and it provides an opportunity to practice the strategies in a realistic simulation.
Target Audience...
Overview/Description
Negotiating concessions and exchanging value are integral aspects of any sales negotiation process. But when is the best time to make concessions? And how do you make concessions effectively so that you maximize the value of your proposal to the other side and maintain a position of power? This course provides detailed instructions on how to use concessions to achieve agreement during a sales negotiation. It covers guidelines for when to stand your ground and when to give ground, and you'll also have a chance to practice your negotiation skills in a realistic simulation...
Overview/Description
When planning the enterprise infrastructure, it is important to consider the needs of external users and clients to access the corporate domain, resources, and services. This course outlines the key technologies to consider when designing the external network access strategy. Included is a look at the remote access abilities provided by Windows Server 2008's Network Policy and Access Services role, which consist of the Routing and Remote Access, Network Policy Server, and Network Access Protection role services. The course discusses recommendations for Virtual Private...
Overview/Description
Windows Server 2008 provides new services and capabilities for controlling and securing network access. This course discusses the new Network Access Protection application programming interface (API) and how it restricts network clients based on policies and enforces a minimum state of system health. It also introduces the Network Policy Server (NPS), which is responsible for managing and enforcing these policies and connection requirements. It outlines the NPS components involved in the Network Access Protection API, the range of health and network policies available,...
Overview/Description
To explain how to secure UNIX systems from local and remote security threats
Target Audience
IT professionals working in a UNIX environment for the first time
Prerequisites
A basic understanding of the UNIX operating system; familiarity with the history of UNIX and the reasons for its continued popularity; general comprehension of UNIX system architecture, and awareness of the user interfaces
Expected Duration (hours)
2.3
Lesson ObjectivesNetworking and UNIX Name Resolution
implement core network configuration issues in UNIX.
identify how networking daemons are managed...
Overview/Description
To recognize the new features for end users in Microsoft Office 2007
Target Audience
Previous Microsoft Office users, including business customers and individual Office users who plan on upgrading to Office 2007, will be candidates for this training.
Prerequisites
Users should have experience of the standard functionality of Office XP or Office 2003 prior to taking this course.
Expected Duration (hours)
1.3
Lesson ObjectivesNew Features for End Users in Microsoft Office 2007
recognize how to perform common tasks using Microsoft Office 2007.
recognize how to use the key...
Overview/Description
Since the release of the Microsoft Office 2003 suite of products, PowerPoint, Publisher, and Access have all undergone significant changes â both to the interface and the range of available features. The Fluent User Interface (UI), now available in all products in Office 2010, gives a consistent look and feel across applications. PowerPoint 2010 aims to make presentation creation more efficient and presentations themselves more visually impressive. Publisher has undergone similar changes, enhancing the creation of high-quality publications. Access 2010 simplifies...
Overview/Description
The new and enhanced collaboration features of Office 2010 enable users to work in unison to create content, regardless of their location. Enhancements to many of the Office products enable users to work more efficiently, using a combination of their local computer, a browser, a mobile phone or other Web-enabled device, and a phone integrated with Microsoft Office Communications Server. Users can also collaborate in real-time and authors can easily identify content changes by other contributors. This course explores the new features of Outlook 2010, including changes to...
Overview/Description
To explain non-cellular wireless technology
Target Audience
Technical professionals; IT and business managers who need to learn about emerging broadband wireless technologies; students studying or researching broadband wireless communications and technologies
Prerequisites
An understanding of the basic concepts of cellular, mobile, and fixed wireless technology and the fundamental principles underpinning their operation
Expected Duration (hours)
2.5
Lesson ObjectivesNon-Cellular Wireless Technology
compare the standards and solutions in place for wireless LANs.
recognize...
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