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Managing for Rapid Change and Uncertainty

Overview/Description In an ever-changing business environment, organizations globally are faced with the challenges of having to reinvent themselves or face failure. This course examines the factors driving organizational change and shows how you can use a change management strategy to mitigate any potentially negative impact in your organization. It helps you prepare yourself and your team to meet the challenge of change and uncertainty. It also enables you to secure everyone's support while you're implementing change. And it gives you guidelines on how to embed the changes once they've been...

Managing from Within: Self-empowerment

Overview/Description Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and performance. This course focuses on attitudes and behaviors that promote self-empowerment. It provides strategies for empowering yourself through self-coaching, approaches for...

Managing Hardware and Advanced Options in Windows 8

Overview/Description Microsoft Windows 8 is the latest version of the Microsoft Windows PC desktop operating system. This version represents a significant upgrade, which incorporates a default Windows 8 tablet style interface. The more conventional Windows desktop will be still available, which is quite like Windows 7 but with a number of upgrades. This course will introduce learners to the various ways they can configure hardware and advanced options as well as exploring some of the security features of Windows 8. Specific topics covered include printers, monitors and devices, advanced...

Managing High Performers

Overview/Description Are you paying enough attention to your high performance employees, the people who really help drive your organization? To assume that they don't need your ongoing support because they seem self-sufficient can be a costly mistake. If you don't give them the attention they need and deserve, they may take their energy elsewhere. The key is to keep them engaged and motivated. This course helps you better understand what motivates high performers so you can use effective techniques to retain them and develop their full potential. It focuses on the importance of giving high...

Managing IIS in Windows Server 2008

Overview/Description Windows Server 2008 introduces many new enhancements to Internet Information Services (IIS). New capabilities provide a secure and manageable platform for developing and hosting web applications and services on a network. This course covers IIS migrations, creating and managing new web sites, and configuring virtual directories and virtual directory permissions. Routine maintenance tasks such as backing IIS and monitoring daily activity are also covered. This course is one in a series that covers the objectives for Microsoft exam 70-643: Windows Server 2008 Applications...

Managing Internal Dynamics in a Cross-functional Team

Overview/Description One of the greatest benefits of cross-functional teams is the diversity of viewpoints, experience, and backgrounds among team members. But this can also prove to be their biggest weakness if not managed properly. Negative interpersonal dynamics can steer the work of a cross-functional team off-track quickly and irreversibly, jeopardizing its great potential. This course explains how to head off interpersonal problems by facilitating open communication and handling meetings effectively. It also outlines how to resolve conflicts when they do arise in a cross-functional team...

Managing Mail, Instant Messaging, and Contacts in Lotus Notes 7

Overview/Description To customize mail settings, communicate using instant messaging, and save contact details Target Audience Individuals using, or planning to use, Lotus Notes Version 7 for messaging, communication, information services, and collaboration Prerequisites Basic knowledge of computers, basic keyboard and word processing skills, and a basic familiarity with the Internet Expected Duration (hours) 2.8 Lesson ObjectivesManaging Mail, Instant Messaging, and Contacts in Lotus Notes 7 select mail preferences and create stationery in given scenarios. use rules to filter mail and create...

Managing Meetings and Customizing the Calendar in Outlook 2010

Overview/Description The main functions of the Calendar in Outlook 2010 have remain largely unchanged from previous versions of Outlook. However, many tasks have been streamlined. It is now easier to create and view additional calendars in Outlook 2010 and viewing group calendars has been integrated into the Calendar view. This course demonstrates the available options when replying to meeting requests and managing meeting requests. It covers how to create and view additional calendars, view another person's calendar, and create a calendar group. Also covered are ways to customize the Outlook...

Managing New Managers

Overview/Description People are the most important part of any organization. Developing tomorrow's organizational leaders requires a continuous commitment by managers and HR professionals to prepare new managers to grow into leadership roles. New managers must be properly oriented and trained when moving to their new positions. But training is an ongoing process, and mentoring is one key strategy for turning these new managers into leaders who'll help keep the organization prosperous into the future. This course covers the elements of an effective orientation program. It then illustrates some...

Managing Procurements (PMBOK® Guide Fifth Edition)

Overview/Description Managing the procurement process can sometimes seem like a project all in itself, as it generally involves a number of detailed and time-consuming steps – from obtaining seller responses, selecting a seller and awarding the contract, to managing the procurement relationship. This is the second course in the Project Procurement Management Knowledge Area and covers three processes: Conduct Procurements, Control Procurements, and Close Procurements. Specifically, learners will be introduced to proposal evaluation techniques, procurement negotiations, and handling claims...

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