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Overview/Description
How can you get results if you don't have authority? Cultivating relationships and establishing credibility are necessary, because they allow you to influence others. If you have effective influencing skills, you'll be able to get what you need or want from others â whether it's your boss, a peer, or someone in a completely different department. Effective influencing, however, requires that you know how to build good relationships, and that you have credibility. You won't be able to ask someone for help if you have antagonized that person, or if you haven't followed...
Overview/Description
The idea that you can influence your boss may seem at odds with a traditional view of the boss-employee relationship. But you know best how you want to be managed to reach your goals, and if you focus on building a partnership with your boss, you will find that you have more influence than you think. In this course, you'll learn how to build influence with your boss by understanding his or her situation, and knowing what you can offer that benefits both your boss and you. You'll also find out how to influence your boss to get more responsibility or more direction when you...
Overview/Description
Communicating persuasively is key when you want to get results in situations where you don't have direct authority. To communicate persuasively, it's important to think from the other person's perspective. How and what you ask, and the sincerity of your concern for addressing the other person's interests, will help smooth the way to getting the results you need. This course presents strategies for communicating persuasively when you don't have direct authority. It also describes ways to remain persuasive even when you face resistance from the person you are addressing....
Overview/Description
One way to get results without authority is to leverage the law of reciprocity. For example, you help someone with a difficult analysis and that person in turn helps you put together a presentation. Or you support a colleague in a meeting, and later you get a key role in that colleague's project. For any trade to be successful, though, you need to know what others need and what resources you have to offer them that match those needs. Then the trade will be a valuable one. This course describes how to develop an effective give-and-take strategy so you can influence others...
Overview/Description
Influencing and persuading others requires careful planning. This challenge explores focused methods of verbal influence and persuasion.
Target Audience
Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors.
Expected Duration (hours)
0.2
Lesson ObjectivesInfluence and Persuasion
Overview/Description
Even the best business proposals need the support of stakeholders. This Business Impact takes a look at three proven ways to gaining the support of key decision makers.
Target Audience
Individuals responsible for leading teams either occasionally, for example as project managers, or more permanently as team leaders or line managers.
Expected Duration (hours)
0.1
Lesson ObjectivesInfluencing Key Decision Makers