Getting Results without Direct Authority: Persuasive Communication

Overview/Description
Communicating persuasively is key when you want to get results in situations where you don't have direct authority. To communicate persuasively, it's important to think from the other person's perspective. How and what you ask, and the sincerity of your concern for addressing the other person's interests, will help smooth the way to getting the results you need. This course presents strategies for communicating persuasively when you don't have direct authority. It also describes ways to remain persuasive even when you face resistance from the person you are addressing.

Target Audience
Anyone who wants to develop or refine their skills for getting results when they don't have direct authority over the people responsible for doing the work

Expected Duration (hours)
1.0

Lesson Objectives

Getting Results without Direct Authority: Persuasive Communication

recognize how to communicate persuasively to get the results you need

apply strategies for communicating persuasively to get results

recognize how to overcome resistance when you need to get results from someone over whom you don't have direct authority