Monitoring and Troubleshooting Office 365 Usage

Overview/Description
This course covers monitoring and troubleshooting Office 365 availability and usage.

Target Audience
IT professionals responsible for monitoring and troubleshooting Office 365, and those preparing for Microsoft exam 70-346.

Prerequisites
None

Expected Duration (hours)
1.5

Lesson Objectives

Monitoring and Troubleshooting Office 365 Usage

• start the course
• analyze service reports in Office 365
• analyze mail protection reports in Office 365
• analyze the auditing log in Office 365
• explain the PowerShell throttling mechanism in Exchange Online
• explain when and how throttling may occur in Exchange Online
• analyze e-mail hygiene reports in Office 365
• use the RSS feed and the service health dashboard to monitor service health in Office 365
• use PowerShell to monitor the health of Office 365 services
• log and track Office 365 service requests using the Administration Center
• use the Microsoft Remote Connectivity Analyzer (RCA) to troubleshoot Office 365 service interruptions
• use the Microsoft Online Services Diagnostics and Logging (MOSDAL) support toolkit with Office 365
• use the Transport Reliability IP Probe (TRIPP) with Office 365
• use the Microsoft Connectivity Analyzer (MCA) tool with Office 365
• use the Hybrid Free/Busy Troubleshooter with Office 365
• use consumption and service-related reports in Office 365