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Responding to News of a Lost Sale
Overview/Description
No matter what your skill or prior success, you won't win every sale. The fact of the matter is sometimes your customers will go with the competition, or find a different way to address their needs. How you handle such a loss, however, will mark how you're viewed as a professional. This Challenge Series product explores how to constructively handle the loss of a sale. You'll assume the role of a sales representative for an information services company.
Target Audience
Experienced sales professionals who wish to improve their ability to deal with bad news and lost sales
Expected Duration (hours)
0.2
Lesson Objectives
No matter what your skill or prior success, you won't win every sale. The fact of the matter is sometimes your customers will go with the competition, or find a different way to address their needs. How you handle such a loss, however, will mark how you're viewed as a professional. This Challenge Series product explores how to constructively handle the loss of a sale. You'll assume the role of a sales representative for an information services company.
Target Audience
Experienced sales professionals who wish to improve their ability to deal with bad news and lost sales
Expected Duration (hours)
0.2
Lesson Objectives
Responding to News of a Lost Sale
Trajanje:
h
Šifra:
_pc_ch_sach017