Planning for Performance

Overview/Description
Do you know if your team's goals are consistently being met? Or if the individuals in your team are performing at their peak? Using a performance management system is vital to help ensure that the performance of individuals and teams produces the desired outcomes for organizational success. Having a performance management system in place can focus attention on results that count, boost productivity, align team and individual activities with organizational goals, and improve morale. After explaining the nature and benefits of performance management, this course outlines the five phases of a performance management system: planning, monitoring, improving, reviewing, and rewarding. It then explains what you need to do in the planning phase. It shows you how to recognize critical success factors and develop key performance indicators based on these. Then it guides you in collaborating with employees to create role profiles that can generate meaningful performance agreements. Having established performance expectations, you will now have a basis for implementing the other components of the performance management system.

Target Audience
Managers, supervisors, and team leaders who need to manage performance on an individual and team level

Expected Duration (hours)
1.0

Lesson Objectives

Planning for Performance

recognize the value of having a performance management system

recognize actions to take at different stages of the performance management process

determine critical success factors for accomplishing specific strategic objectives

devise effective KPIs

develop a role profile to clarify expectations