Mentoring 70-685 PRO: Windows 7, Enterprise Desktop Support Technician

Overview/Description
SkillSoft Mentors are available to help students with their studies for exam 70-685 PRO: Windows 7, Enterprise Desktop Support Technician. You can reach them by entering a Mentored Chat Room or by using the E-mail My Mentor service.

Target Audience
Individuals who are studying the associated SkillSoft content in preparation for, or to become familiar with, the skills and competencies being measured by the actual certification exam.

Prerequisites
Familiarity with the exam objectives listed below and skills and competencies being measured in the associated certification exam.

Expected Duration (hours)
0.0

Lesson Objectives

Mentoring 70-685 PRO: Windows 7, Enterprise Desktop Support Technician

Identifying Cause of and Resolving Desktop Application Issues

Identifying Cause of and Resolving Networking Issues

Managing and Maintaining Systems That Run Windows 7 Client

Supporting Mobile Users

Identifying Cause of and Resolving Security Issues