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Workforce Management Software - Is It Worth It?
Overview/Description
Call centers strive to provide outstanding customer service while simultaneously keeping down labor costs. This Business Impact examines how workforce management software can help achieve this.
Expected Duration (hours)
0.1
Lesson Objectives
Call centers strive to provide outstanding customer service while simultaneously keeping down labor costs. This Business Impact examines how workforce management software can help achieve this.
Expected Duration (hours)
0.1
Lesson Objectives
Workforce Management Software - Is It Worth It?
Trajanje:
0,1 h
Šifra:
_pc_bi_ctbi009
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