VoIP Technologies

Overview/Description
There are a variety of technologies required to make VoIP work. Standards, protocols, and devices all need to be voice capable and, in many instances, compatible with both third-party devices and the PSTN. Along with a review of the TCP/IP protocol and basic routing, this course covers such VoIP elements as analog and digital interfaces; numbering and dial plans; gateways and gatekeepers; and the various protocols used in VoIP operation.

Target Audience
A range of established IT professionals with an understanding of networking technology who need to be familiar with VoIP technology.

Prerequisites
A basic understanding of networking technologies and good computer literacy

Expected Duration (hours)
3.0

Lesson Objectives

VoIP Technologies

recognize the function of each layer in the OSI reference model

recognize the basics of IP addressing

distinguish between TCP and UDP usage in VoIP networks

recognize the basics of the routing process

recognize the main components of a VoIP network and their functions

recognize key factors in VoIP enterprise implementation

recognize the functions of VoIP gateways

recognize the functions of VoIP gatekeepers

recognize the numbering used in the North American Numbering Plan

recognize the numbering used in the international public numbering plan

recognize how the UCI and PUA work

recognize how routing operates in a VoIP network

recognize how VoIP is deployed in an enterprise

recognize the operation of the UCI and PUA

recognize the basic operation of an H.323 network

recognize the basic operation of SIP

recognize the basic operation of MGCP

recognize the basic operation of MEGACO

recognize the basic functionality of the H.323 network

recognize the basic functionality of SIP

recognize the basic functionality of MGCP