Vi ste ovdje
Managing Your Call Center More Efficiently
Overview/Description
This Business Impact explores the benefits of employing a knowledgebase to provide call-center employees with a searchable repository of information and practical experience.
Target Audience
Call Center Representatives, Supervisors and Managers
Expected Duration (hours)
0.1
Lesson Objectives
This Business Impact explores the benefits of employing a knowledgebase to provide call-center employees with a searchable repository of information and practical experience.
Target Audience
Call Center Representatives, Supervisors and Managers
Expected Duration (hours)
0.1
Lesson Objectives
Managing Your Call Center More Efficiently
Trajanje:
0,1 h
Šifra:
_pc_bi_ctbi002
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