CompTIA A+ 220-802: System Troubleshooting

Overview/Description
This course focuses on troubleshooting common problems, including the methodology behind troubleshooting computer problems, how to troubleshoot the most common motherboard and RAM problems, and how to troubleshoot operating system problems like failure to boot, spontaneous shutdown, and the blue screen of death (BSOD). The course also covers how to troubleshoot common hardware problems relating to CPUs, power supplies, hard disk drives and RAID. This course prepares the learner for CompTIA A+ exam 220-802.

Expected Duration (hours)
2.5

Lesson Objectives

CompTIA A+ 220-802: System Troubleshooting

follow best practices when working with and maintaining personal computers

apply troubleshooting methodology to a given scenario

describe the considerations involved in troubleshooting motherboards

recognize the causes of RAM errors

describe how to troubleshoot hardware and software related problems

distinguish between the troubleshooting options offered by different Windows operating systems

use troubleshooting methodology to work through a problem

apply troubleshooting methodology when solving motherboard, RAM and operating system issues

describe the characteristics of CPU failures

determine if an issue is related electrical supply problems

troubleshoot hard drives