Cisco ICOMM 8.0: Endpoint and User Administration

Overview/Description
In Cisco Unified Communications Manager and Cisco Unified Communications Manager Express, each device—such as an IP phone—is defined as a separate endpoint. Each physical IP phone has a number of lines available, depending on the phone type, which may be configured with a directory number. This course focuses on endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. Topics will cover the characteristics of endpoints, the necessary parameters to add an IP phone and directory number in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It will explain the differences between end users and application users and how to implement end users in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It will also discuss the corporate directory content that is generated by manual end-user configuration or Lightweight Directory Access Protocol (LDAP) synchronization.

Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.

Expected Duration (hours)
4.0

Lesson Objectives

Cisco ICOMM 8.0: Endpoint and User Administration

describe the Cisco Unified Communications Manager network components used for IP phone registration

describe the network services involved in IP phone registration

identify the steps involved in the IP phone start up process

describe the IP phone registration process

identify the IP phone configuration requirements for Cisco Unified Communications Manager

configure a branch router as a DHCP server for IP Phones

identify the basic configuration elements common to endpoints in Cisco Unified Communications Manager

identify the implementation tools used by Cisco Unified Communications Manager for implementing IP phones

identify the characteristics of the auto-registration feature for assigning extension numbers to new IP phones

identify |w Cisco Unified Communications Manager BAT components

identify the features of the Cisco Configuration Professional view menu

add IP phones manually to Cisco Unified Communications Manager by using Cisco Unified Communications Manager BAT and autoregistration

differentiate between end user and application user accounts in Cisco Unified Communications Manager

match end-user access levels in Cisco Unified Communications Manager Express to their descriptions

sequence the steps to synchronize users accounts |w |w |w

identify the key characteristics of the different stages in the LDAP Synchronization Configuration procedure