Cisco ICOMM 8.0: End User Telephony and Mobility Features

Overview/Description
Cisco Unified Communications Manager and Cisco Unified Communications Manager Express support a wide range of telephony features for call coverage. Additionally, Cisco Extension Mobility allows end users to use their personal directory number on any Cisco Extension Mobility-enabled IP phones. The mobility feature extends business call coverage features to remote destinations, for example, mobile devices. This course describes the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It also explains the Cisco Extension Mobility feature and its advantages, drawbacks, and architectural integration in Cisco Unified Communications Manager.

Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.

Expected Duration (hours)
1.0

Lesson Objectives

Cisco ICOMM 8.0: End User Telephony and Mobility Features

sequence the steps in the Cisco Extension Mobility login process

identify the key characteristics of the Intercom Functionality in Cisco Unified Communications Manager

match the call forwarding types supported by CUCM to their description

determine the call pickup method to be used in a given scenario

identify the key features of native CUCM Presence

identify the call features of Cisco Unified Communications Manager Express