Cisco ICOMM 8.0: Administrator and End-User Interfaces

Overview/Description
The Cisco Unified Communications system includes different Administrative interfaces to configure end devices, system settings, and more, as well as platform maintenance and tools for troubleshooting and system analysis. As an Administrator, it is important to understand the various different Administrator interfaces that are commonly used for Administration and configuration tasks. The CUC system also provides different end-user interfaces. These interfaces allow end users to interact with CUC systems and personalize and enhance productivity settings. This course describes the available interfaces used for Administration and configuration tasks for Administrators. The various end user interfaces as also covered.

Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.

Expected Duration (hours)
2.5

Lesson Objectives

Cisco ICOMM 8.0: Administrator and End-User Interfaces

match the Cisco Unified Communications Manager Administration web interface function to its description

describe how to access the CUC Manager CLI

describe the characteristics of user group management

identify functions of Cisco Unity Connection Serviceability

identify the different feature subsets of the Cisco Unity Connection Administrator interface

identify the functions provided by Cisco Unified Presence Administrator Interfaces

describe the features of Cisco Configuration Professional

distinguish between Cisco Unified Communications Manager Express and Cisco Unity Express Administrator Interfaces

describe the characteristics of Cisco Unified Communications Manager end-user GUI

recognize how to access the Cisco Unified Communications Manager Express end-user GUI

match the Cisco Unified Unity Express end-user interfaces to their descriptions

identify the key characteristics of Cisco Unity Connection

identify the key characteristics of the Cisco Unified Presence end-user GUI