Cisco CVOICE 8.0: Cisco Unified Communications Manager Express

Overview/Description
Cisco Unified Communications Manager Express provides call processing for Cisco Unified IP phones for small-office or branch-office environments. It enables the large portfolio of Cisco integrated services routers to deliver unified communications features that are commonly used by business users to meet the voice and video communications requirements of the small or medium-sized office. Cisco Unified Communications Manager Express allows the deployment of a cost-effective, highly-reliable communications system using a single device with Cisco IOS Software. This course introduces the key features and functionality of Cisco Unified Communications Manager Express and explains what is required to deploy it on Cisco IOS routers. It is important to be able to distinguish between various Cisco Unified Communications enduser devices that you may encounter during the course of deploying and administering a Cisco Unified Communications network. In addition, understanding the boot and registration communication between a Cisco Unified IP phone and the Cisco Unified Communications Manager Express is critical for understanding normal voice network operations and for troubleshooting. To this end, this course also introduces the endpoints that are supported by Cisco Unified Communications Manager Express and describes their features.

Target Audience
The target audience for this course is established IT professionals with a solid, existing background in Cisco and networking technologies.

Expected Duration (hours)
3.0

Lesson Objectives

Cisco CVOICE 8.0: Cisco Unified Communications Manager Express

recognize the functions of Cisco Unified Communications Manager Express

categorize examples of Cisco Unified Communications Manager Express features by type

recognize the supported platforms and the required memory, licensing, and software needed to deploy Cisco Unified Communications Manager Express

recognize how Cisco Unified Communications Manager Express operates with calls to and from PSTN and through an IP network

identify the capabilities of the Cisco Unified Communications Manager Express 8.0 SCCP and SIP endpoints

recognize the steps in the startup process of Cisco Unified IP phones

match options to power endpoints with descriptions

recognize how to implement VLANs for separation of voice from data traffic

identify the steps to configure access and trunk ports for voice VLANs using Cisco IOS

identify how to assign addresses to Cisco Unified IP phones

recognize how to configure NTP

recognize how the Cisco Unified IP phones obtain their configuration and firmware image

recognize how to configure system-level parameters in an SCCP environment

identify the steps to set up system-level parameters in a SIP environment