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Uncovering the Root Problem

Overview/Description This Challenge exercise focuses on an individual's ability to assess facts and work through the first step in problem solving and decision making: defining the problem. Target Audience Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors. Expected Duration (hours) 0.2 Lesson ObjectivesUncovering the Root Problem

Understanding Organizational Change

Overview/Description Change can be disruptive. A change in your life, whether good or bad, can create a period of uncertainty, stress, and anxiety while you adjust. And change at work is no different. You may question what's going on and feel like you have no control over the situation. But eventually, ideally, you'll see that the change brings a positive result for your own job, and your organization. A clear understanding of what organizational change is, and what to expect when dealing with it, can shorten the period of adjustment so you can get back on track sooner. This course provides...

Understanding Workplace Diversity

Overview/Description Differences and similarities of ethnic, cultural, and family background are only part of a comprehensive approach to workplace diversity. This Business Impact explores additional elements that are crucial aspects of the diversity mixture in today's business world. Target Audience HR Professionals with dedicated roles within the HR and learning and development functions, including administrative, executive and management roles, along with those in training for such positions. Expected Duration (hours) 0.1 Lesson ObjectivesUnderstanding Workplace Diversity

Using Business Etiquette to Build Professional Relationships

Overview/Description Business etiquette is a fundamental element for building positive professional relationships. Whether it's interacting with colleagues, connecting with clients, or speaking to superiors, understanding the unspoken rules of business etiquette will help establish rapport and build trust. When you show that you recognize the nuances of business etiquette, you demonstrate competence and establish creditability, both of which are essential for your reputation. This course demonstrates how to put business etiquette to work for you. You'll learn how to make a positive first...

Working for Your Inner Boss: Personal Accountability

Overview/Description Most employees in business organizations must answer to someone else. From the top of the organization chart to the bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or fails, receives rewards or penalties, and earns praise or...

Workplace Diversity: Assessing Your Organization

Overview/Description Diversity is a key component of competitiveness and success. This impact explores how to assess your organization's diversity. Expected Duration (hours) 0.1 Lesson ObjectivesWorkplace Diversity: Assessing Your Organization

Writing under Pressure: Preparing for Success

Overview/Description Certain professions are inextricably tied to writing under pressure, such as the newspaper journalist or the magazine columnist. Indeed, there's a broad spectrum of professions where writing under pressure is an essential skill with direct consequences – financial or otherwise. Professionals are often required to complete multiple writing tasks in a limited time frame. This course provides professionals with effective ways to prepare for writing successfully under pressure, including how to reduce stress and prepare a suitable writing environment, as well as how to...

Writing under Pressure: The Writing Process

Overview/Description When a writing project is time sensitive, it becomes all the more valuable to have a reliable, systematic writing process. Otherwise you may end up overwhelmed and frustrated, or so rushed that you produce less than your best work. Even when you're under pressure to complete your writing assignment, you can still achieve great results with a communication that's clear and concise, and achieves its purpose. This course provides you with a step-by-step process for producing a quality document under a tight schedule. It explores how to streamline your writing process by...

Doing Business Professionally Simulation

Balancing Your Responsibilities Simulation

Koraci do učenja

1Prijavi se

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2Pronađi i upiši program

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3Uči

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