Overview/Description Outlook 2010 is the latest release of Microsoft’s primary messaging client. Outlook provides all of the tools necessary to manage e-mail, scheduling , tasks, and communication. The Outlook 2010 interface has been updated and now uses the ribbon instead of menus, which makes it easier to locate the commands you need. This course addresses the basic features and functionality of Outlook 2010, including an introduction to the redesigned interface, how to create e-mail messages, and view and reply to incoming e-mails. Target Audience A broad range of business users Expected...

Overview/Description Word 2010 is the newest version of Microsoft's dynamic word processing tool and it offers features that allow you to create attractive and engaging documents. The Ribbon menu, which is unique to Microsoft Office, organizes Word’s many features into related tabs and makes it easier to quickly access those you need. The new Backstage view provides a single streamlined 'stage' for all file-level tools, such as those used for saving, printing, and sharing your files. This course explores these topics and many other basics of using Word 2010, including opening the...

Overview/Description Using the charts feature in Excel 2010, you can create attractive and well-organized representations of worksheet and workbook data. Charts can be easily inserted and customized from the Charts group on the Insert tab of the Ribbon. This course demonstrates how to effectively use and customize charts in Excel 2010; it explores available chart types and the best use of each type; and shows how to change the different elements of a chart to provide an effective visualization of your data. Target Audience Individuals and business users with basic computer literacy Expected...

Overview/Description Queries are used in Access 2010 to convert data into useful information and are an essential part of any database application. This course demonstrates how to create and modify a query in order to achieve specific results. It covers creating basic select queries, using Expression Builder, calculated fields, and grouping options for displaying query results. This course also demonstrates how to create crosstab, unmatched, and find duplicates queries. Target Audience A broad range of business users Expected Duration (hours) 1.0 Lesson ObjectivesIntroduction to Queries in...