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Overview/Description Outlook 2013 contains a range of features to help manage the large volume of e-mail that many users receive on a daily basis. This course discusses managing e-mail messages with rules as well as configuring rules for automatic replies. It also cover options for managing junk mail and it discusses the cleanup tools available in Outlook 2013. This course will help prepare learners for the Microsoft Certification Exam 77-423: Outlook 2013 which certifies individuals as Microsoft Office Specialist (MOS): Outlook 2013. Target Audience Personnel at all levels of the enterprise...
Overview/Description An engaging organization depends on an engaged workforce – but different employees are motivated in different ways. However, with the proper tools, understanding, and strategies, managers can foster a motivational environment that helps employees become more engaged with the organization, so that they perform more effectively and positively. This course explains how to identify what does and does not motivate employees and introduces tools you can use to assess levels of motivation. It also shows how you can drive engagement within your organization to create a place...
Overview/Description To outline the primary techniques of refactoring, and to discuss the best practices for reviewing, testing, and debugging code Target Audience Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software Prerequisites Extensive knowledge of at least one of Java, C++, C#, or Visual Basic .NET; thorough familiarity with OOP concepts such as inheritance, encapsulation, and polymorphism; experience working in a team environment on a large software development...
Overview/Description Administration and maintenance of Microsoft SQL Server 2008 Reporting Services and its components is key in providing customers and clients access to the Business Intelligence information they need. This course outlines the tools used and tasks involved in managing and maintaining access to Reporting Services and corresponding data. It covers the authentication subsystem and role-based authorization model used by Reporting Services, as well as the configuration of system-level and item-level role-based security. SQL Server 2008 also provides the ability to deploy and...
Overview/Description Interviewing for a new job can be stressful. You can easily get caught up in the anxiety of wondering what the interview questions will be, what answers you should give, and how to leave a positive impression. This can get even worse when the interview is for an opportunity in your current organization, as you try to answers questions about your work from those who know your work well. You can relax though. Throughout this course you'll be shown how you can leverage your experience and internal knowledge to make a positive impression during your interview. Through...
Overview/Description To describe how to make content dynamic using DHTML Target Audience Web professionals and developers who want to create dynamic web sites using Dynamic HTML technologies Prerequisites A knowledge of HTML; a basic knowledge of a scripting language, preferably JavaScript Expected Duration (hours) 3.0 Lesson ObjectivesMaking Content Dynamic with DHTML identify the role of the Document Object Model in DHTML, use the DOM architecture to represent elements of a web page, and list techniques for cross-browser DOM support. identify how events and event handlers work and list the...
Overview/Description Outlook 2013 provides a range of search functions as well as functions to flag and categorize Outlook items. The Outlook 2013 environment itself is also customizable. So in addition to controlling items within Outlook, you can configure Outlook itself to suit the way you work. The course covers how to use the Instant Search feature, which allows you to instantly find e-mail messages, and how to refine your searches in Outlook 2013. It covers the creation of Search folders, which is a type of virtual folder used to automatically organize messages in Outlook. Options that...
Overview/Description Desktop operating systems sometimes develop problems over time or after configuration changes have occurred. These problems generally involve system performance issues or hardware/software-related problems. This course provides a look at key tools provided in Windows 7 to monitor and resolve system issues and to help identify what has happened to affect performance or function. Included is a discussion of the Event Forwarding capability first introduced in Windows Vista, as well as the use of Performance Monitor, Resource Monitor, and Task Manager. If CPU or memory...
Overview/Description To manage well, you need to develop many different skills, among which is the ability to show care and appreciation for your employees. It's important to remember that the people who work for you have hopes, goals, and aspirations as well as fears, anxieties, and doubts. To have good relationships with your direct reports, you need to recognize their humanity and care about them as people, not just as employees. This course describes what it means to be a caring manager. Specifically, it outlines the behaviors that a caring manager exhibits, such as showing genuine...
Overview/Description As a manager, you will inevitably encounter direct reports who exhibit difficult behavior, which can disrupt entire teams and departments. It's your job to confront difficult behavior as early as possible to minimize the disruption. Whether they are blatant or less obvious, behavioral problems need to be addressed before they affect morale and productivity. If you ignore them, they will eventually affect your team, your company, and possibly even your career. Confronting behavioral problems as they arise can quickly get things back on track and can lead to a more positive...

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