Overview/Description Are you reluctant to voice your opinions to your colleagues for fear they'll be judged negatively? Do you find yourself avoiding awkward communication situations? Confident interpersonal communication skills are essential for healthy and successful relationships, whether personal or professional. Once you've learned how to apply them, these skills enhance your influence and help you achieve your goals. Communicators have an enormous advantage if their relationships are based on rapport-building trust and credibility. But trust and credibility are not the only essentials....

Overview/Description Author and communication expert Anthony Robbins once said, 'To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.' In other words, understanding who you're talking to is as important as understanding what you're trying to communicate. Additionally, it is important to understand the role the medium, context, and other variables have on the communication process so you can optimize factors that are under your control. To confirm that your message got...

Overview/Description This course explores the evolution and definition of cloud computing and cloud services. It provides a look at the key characteristics that make cloud services unique and very valuable to some business scenarios. The course serves as a basic technology overview of the concepts and strategies emerging from the cloud and aims to provide the background needed to determine if and how cloud products and services can improve traditional business processes. Target Audience This course is intended for customers looking for an overview of the cloud computing concept, the services...

Overview/Description To outline the basic skills that are necessary to start using the Windows XP operating system Target Audience Home-users; end-users; anyone wishing to gain an introduction to Windows XP Prerequisites None Expected Duration (hours) 1.3 Lesson ObjectivesIntroducing Windows XP identify the basic features of the Windows XP operating system. customize Windows XP for personnel requirements. to use My Computer to view the contents of drives and to use Windows Explorer to navigate the Windows environment. find and use Windows XP Help.