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Establishing Team Goals and Responsibilities

Overview/Description All individuals have strengths that allow them to achieve goals consistently and successfully. In a team setting, those individual strengths can combine to lead the whole team to success, or they can create conflict and tension. To harness individual strengths and personalities, you need solid ground rules for the team. You also need to allocate roles and responsibilities for maximum efficiency. This course outlines initial steps that should be performed when building a team, including establishing the team goal and assigning roles to individual team members in a way...

Establishing the Conditions for a Learning Culture

Overview/Description What does it mean to create a culture of learning? What conditions are required for such a culture to develop? For many organizations, developing a culture of learning requires a fundamental shift in thinking. Several small changes in thinking and behavior can collectively shift the direction of a company toward one that's centered on learning. This course introduces various conditions that together facilitate a culture of learning. It examines the numerous obstacles that must be overcome before moving to a learning culture, including deeply engrained individual beliefs...

Estimating Activity Resources and Durations (PMBOK® Guide Fifth Edition)

Overview/Description Resources, such as people, materials, equipment, facilities, and money, are required throughout the entire project life cycle. Determining resource requirements is critical to successful project time and cost management. The ability to estimate the duration of each project activity is equally essential. It is not enough to know what needs to be done and what resources are required. A project manager must know how much time it will take to complete each activity. This course covers estimating activity resources and durations in the project management discipline and...

Ethical Decision-making in the Workplace

Overview/Description How do you go about making the best ethical decision possible? Sometimes there are gray areas between what is right and what is wrong. Do you have the tools necessary to ethically lead you in your work practices? When you are able to recognize areas in which ethical problems occur in the workplace and are aware of the various arguments and justifications that become obstacles to ethical behavior, it is easier to successfully apply ethical standards. This course aids you in identifying ethical problems, helps you avoid the obstacles that may tempt you to act improperly,...

Evaluating and Sustaining Organizational Learning

Overview/Description Creating a learning organization is important, but the real value comes in aligning learning with company goals and strategies. Leaders must constantly ask the question "How has this learning process helped achieve organizational goals or short and long-term strategies?" A favorable answer will help justify further efforts to strengthen your learning culture. Learning is a process, not an event, and therefore requires ongoing attention and support from leaders to sustain its momentum. This course examines ways in which learning can expand, grow, and continue to be part...

Evaluating Supplier Performance and Managing Supplier Relationships

Overview/Description Evaluating the performance of your suppliers and maintaining mutually fulfilling relationships with them are essential activities in supplier relationship management. There are many types of supplier-related problems that you may have to deal with, and effective purchasing personnel use key performance criteria to analyze and track their suppliers' performance. Analysis of supplier performance can help you ensure that your company is getting the best value and service from suppliers, and detect areas in which corrective action needs to be taken. Effective performance...

Excel 2007 Charts, Pictures, Themes, and Styles

Overview/Description Enhancements to charting, themes, and styles in Excel 2007 enable you to create attractive and well-organized representations of spreadsheet and workbook data. Charts, themes, styles, and pictures can all be easily inserted and customized from the Ribbon bar. This course demonstrates how to effectively use and customize charts in Excel 2007, and explores available chart types and styles. Using themes and styles to improve presentation, and adding visual elements to workbooks, are also covered. Target Audience Personnel at all levels of the enterprise; end-users seeking...

Excel 2007 Formulas and Functions

Overview/Description Excel 2007 provides numerous functions and formulas for performing simple and complex calculations on workbook data. The Ribbon's Formulas tab provides convenient access to groups of data analysis and calculation tools, such as the Function Library, Named Cells, Formula Auditing, and Calculation groups. This course demonstrates how to create and edit formulas, use references and names, and work with tables in Excel 2007. Basic, logical, financial, and date functions are also covered. Target Audience Personnel at all levels of the enterprise; end-users seeking competency...

Exchange Server 2010 SP1: Administrative Tools

Overview/Description The Exchange Management Console (EMC) and the Exchange Management Shell (EMS) are still the primary management tools for Exchange Server 2010 SP1. The Exchange Control Panel (ECP) is a new browser-based tool that allows administrators and end users to perform various management tasks depending on the Role Based Access Control permissions they have been assigned. This course provides an overview of the management tools and how they are used to administer Exchange Server 2010 mailboxes. Target Audience Systems administrators, systems engineers, systems analysts, IT...

Exchange Server 2010 SP1: Backup and Recovery

Overview/Description Whether from a malicious user, a computer virus, or any unfortunate event, there will most likely come a time when your Microsoft Exchange Server will become damaged or experience a loss of data. Through careful planning, the severity of these types of events can be greatly minimized. This course discusses how to plan and implement a disaster recovery strategy for an organization and recover Exchange Server 2010 SP1 data that may be compromised or lost. Target Audience Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals...

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