Overview/Description A project charter is the most important document used to initiate and manage a Six Sigma project, and it is treated as an informal contract between an organization and the Six Sigma team. The project charter articulates the problem that the Six Sigma team is going to work on, and the project's scope, goals, and objectives in very clear, specific, and measurable terms. As part of the process of developing a project charter, some performance measures such as cost, revenue, and schedule are identified and developed. Once the project is kicked off, its progress is measured...

Overview/Description Cultivating relationships with your work peers can lead to success for you as an individual and for your organization as a whole. Developing a supportive peer network can provide you with access to a wide variety of expertise and institutional knowledge and it enables you to leverage other people's networks. Because every workplace has its own dynamic, you need to develop a better awareness of your environment. This course explores how you can identify the peers in your organization who are especially important in meeting your goals and it shows you how to develop solid,...

Overview/Description Do you look at organizational opportunities and problems from a broad perspective? Do you keep in mind the potential impact your decisions and everyday business may have on other stakeholders in and outside the organization? Do you take a holistic view of the issues you face in your day-to-day activities? A strategic thinker does all these things and, by doing so, helps an organization reach its strategic goals. But strategic thinking isn't just for top executives. It's important that all functional managers, departmental leaders, and professionals in an organization...

Overview/Description When you think strategically, you consider the impact of your decisions and activities over time. You take a step back and assess how everything fits with everything else. This type of holistic, or big picture, thinking is almost constantly used by effective strategic thinkers. Big-picture thinking generates ideas and possibilities, stretching beyond short-term concerns or a parochial focus on one part of the organization. This course aims to help you develop this strategic thinking skill. It describes how the ideas of systems thinking can help you elevate your...