Overview/Description Troubleshooting methodology for mobile devices follows well understood best practices and a logical flow, with some amendments to take into account the unique nature of mobile devices. Having a good understanding of troubleshooting principles will make any problem of configuration or operation surmountable. This course covers basic troubleshooting methodology, and how to apply it to mobile devices and applications. This course is one of a series of courses that cover the objectives for CompTIA Mobility+ (MB0-001). Target Audience IT support personnel, mobility...

Overview/Description Mobile devices rely on different forms of wireless communication for connectivity and functionality. From cellular technologies for Internet connectivity anywhere in the world, to WiFi networks in the home or office, or personal networks of peripherals using Bluetooth, all these technologies are underpinned by the same set of fundamental principles of radio frequency signaling. This course covers wireless technology from the radio wave up, encompassing all types of wireless connectivity that wireless devices rely on. This course is one of a series of courses that cover...

Overview/Description The sharing of files and folders over wired and wireless networks is a big part of how users access information throughout different types of networks. Ensuring these networks are running properly will allow the information to be accessed quickly. In this course, you'll learn how to configure different Windows networks and how to create and manage network shares. You'll also learn how to monitor the network connections and remotely access computers. You'll also explore how to configure networking on a Mac OSX 10.8. Target Audience Network administrators, network...

Overview/Description Many companies realize that their information security is not in the state that it should be. As an information security manager, it will be your role to guide your organization to where information-related risks are controlled and sound information security processes are being followed by each and every employee. In order to move a company from a current state, to a desired state, there are many steps that must be taken. This course examines what an information security strategy is, frameworks and models you can use to build your strategy, who the strategy...