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Overview/Description This course focuses on optimizing the Microsoft Windows operating system using disk management tools and common Windows utilities like MSCONFIG, task manager, data migration tools, and DXDIAG. This course prepares the learner for CompTIA A+ exam 220-802. Target Audience Computer technicians who have the equivalent knowledge of at least 12 months of hands-on experience in the lab or field. Expected Duration (hours) 1.0 Lesson Objectives CompTIA A+ 220-802: Optimizing Windows match the features available in MSCONFIG to their descriptions change...
Overview/Description This course focuses on working with Windows, including using common Control Panel features, and the basics of networking. It then goes on to cover common Windows maintenance tasks, setting up security for Windows networking, and virtualization, the practice of running an operating system within an operating system. This course prepares the learner for CompTIA A+ exam 220-802. Target Audience Computer technicians who have the equivalent knowledge of at least 12 months of hands-on experience in the lab or field. Expected Duration (hours) 2.5 Lesson Objectives...
Overview/Description This course focuses on information security, including physical security for computer environments. Beginning with security threats, it will cover physical security, and security best practices. It will then cover data destruction and securing networks, including wired and wireless networks. This course prepares the learner for CompTIA A+ exam 220-802. Target Audience Computer technicians who have the equivalent knowledge of at least 12 months of hands-on experience in the lab or field. Expected Duration (hours) 2.0 Lesson Objectives CompTIA A+ 220-802:...
Overview/Description This course focuses on working with mobile devices, including laptops and tablets, Android and iOS operating systems, connecting with mobile devices, working with e-mail, and implementing wireless security. This course prepares the learner for CompTIA A+ exam 220-802. Target Audience Computer technicians who have the equivalent knowledge of at least 12 months of hands-on experience in the lab or field. Expected Duration (hours) 1.5 Lesson Objectives CompTIA A+ 220-802: Mobile Devices match the mobile device to its characteristics distinguish...
Overview/Description This course focuses on troubleshooting common problems, including the methodology behind troubleshooting computer problems, how to troubleshoot the most common motherboard and RAM problems, and how to troubleshoot operating system problems like failure to boot, spontaneous shutdown, and the blue screen of death (BSOD). The course also covers how to troubleshoot common hardware problems relating to CPUs, power supplies, hard disk drives and RAID. This course prepares the learner for CompTIA A+ exam 220-802. Expected Duration (hours) 2.5 Lesson Objectives CompTIA...
Overview/Description This course focuses on general troubleshooting when working with PCs, including the common tools used for troubleshooting, how to troubleshoot networks, and how to troubleshoot security-related issues. This course also deals with troubleshooting common hardware and software problems when working with video, laptops, and printers. This course prepares the learner for CompTIA A+ exam 220-802. Target Audience Computer technicians who have the equivalent knowledge of at least 12 months of hands-on experience in the lab or field. Expected Duration (hours) 2.5...
Overview/Description Being a good server administrator means that you understand your systems from the ground up – both the software and the hardware. Today's server hardware is sophisticated and specialized to support multiple users, applications and processors, as well as provide fault tolerant, highly available services. This course begins looking at the purpose and function of certain server form factors, starting with factors of rack mounts, towers, and blade technologies. The course also describes the various server components such as CPU, RAM, bus types, bus channels and expansion...
Overview/Description A network may have many servers on it, each playing a unique role. In order for a server to do its job properly, it must have the proper hardware and software installed. A server may be performing a network service, such as DNS or DHCP, serving applications such as e-mail, or providing network security as in the case of a firewall or authentication server. The administrator must be familiar with each of the potential roles and how they will impact each other and the users they serve. This course introduces the various server roles and requirements. The course also...
Overview/Description A well managed network relies on accurate documentation, well designed policies, and efficient procedures. Understanding how to create good documentation, policies, and procedures can help ensure that a network is well run and that it can withstand the occasional crisis. Implementing these concepts at the server level is an excellent place to begin The course starts off by exploring more server maintenance techniques. This course also covers the different components and techniques involved with asset management and documentation. In addition, you'll explore the purpose...
Overview/Description Because so much work is done electronically, businesses and governments generate vast amounts of information, most of which needs to be kept available and safe. Storage technologies have improved with the growth of data requirements. This course introduces the technologies involved in storing and protecting this data and the different types of storage media, such as optical media, and describes the increased reliance on hard disks for permanent, secure data storage. As well, you'll learn about the technology behind RAID arrays and the various types of storage...

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