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Beyond 3G (B3G)

Overview/Description To describe B3G technologies Target Audience Technical professionals; IT and business managers who need to learn about emerging broadband wireless technologies; students studying or researching broadband wireless communications and technologies Prerequisites An understanding of the basic concepts of cellular, mobile, and fixed wireless technology and the fundamental principles underpinning their operation Expected Duration (hours) 2.6 Lesson ObjectivesBeyond 3G (B3G) recognize the evolution of cellular systems. recognize the technologies involved in future wireless...

Black-Box Software Testing Techniques

Overview/Description Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to...

Bouncing Back with Perseverance and Resilience

Overview/Description No matter what your current project, success is never guaranteed. Sometimes, you may fail. To achieve your goals when this happens, you need the ability to bounce back, regain your focus, and take action – fast. Delivering on your goal is often about being able to rise to a challenge and overcome an obstacle. This course shows you how to weather the storm of a setback and stay on track toward your goal. It explores the personal qualities that you need to nurture in order to maximize your ability to bounce back. It demonstrates how to keep setbacks in perspective and...

Brand Management for Social Media and Wireless Technologies

Overview/Description The brand tenets of the past – notably control and predictability – are no longer valid. Ever-increasing consumer power, driven by social media and other web-based and wireless technologies, is having a significant impact on brand effectiveness and brand staying power. Consumers are now key drivers for corporate brand strategy. Brand managers need to understand how to harness the power of these technologies and how consumers interact with these technologies. And they must appreciate how they can use social media and wireless technologies to their strategic advantage....

Building a Schedule with Project 2010

Overview/Description A project is made up of tasks, and the job of a project manager essentially boils down to one thing: making sure tasks are properly defined, organized, planned, and carried out. Good scheduling leads to timely completion of the project, and that relies on the ability to order and link tasks, and set appropriate durations and constraints. This course covers the steps for entering and editing tasks within Microsoft Project 2010, setting milestones, organizing tasks into phases, and identifying task dependencies. The course also introduces methods for applying constraints...

Building Lasting Customer-brand Relationships

Overview/Description The focus of brand management today is on building lasting relationships between a brand and its customers. Effective brand relationship management involves knowing a brand's customers and being aware of their changing needs and behaviors. It also involves looking for new ways to deepen the attachment between a brand and its customers. This course explores how customers connect with brands and provides an overview of actions you can take to develop a customer-brand relationship. It also outlines a methodology to analyze customer-brand connections and to make a connection...

Building Trust

Overview/Description The importance of being able to count on your colleagues when it matters most cannot be overstated. Trusting relationships truly are the foundations for productive and enjoyable workplaces. Trust helps improve communication and productivity by giving you and your colleagues the confidence to express and resolve problems. This in turn allows you to focus and collaborate more effectively. At the same time, there are many pitfalls associated with distrusting relationships, including negative impacts on personal development, not to mention team and organizational success....

Business Analysis Requirements Elicitation

Overview/Description The first step in creating any solution is to review stakeholder needs and analyze what tools are available to address those needs. Without understanding stakeholder requirements, you may find a solution to the wrong problem. And without understanding the tools and technologies involved, you may aim for impossible goals. It's equally important to ensure you document and confirm requirements so you have a solid plan to address stakeholder needs. This course provides an overview of requirements elicitation as prescribed in A Guide to the Business Analysis Body of...

Business Analysis Requirements Management and Communication

Overview/Description Projects rarely go according to plan, and any deviations need to be strictly controlled. Requirements management does this through vigilant tracking techniques, and through consistent and planned communications with stakeholders. This course provides an overview of managing solution scope and requirements using techniques like baselining and problem tracking as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) – Version 2.0 by the International Institute of Business Analysis (IIBA®). This course also covers maintaining and preparing...

Business Analysis: Enterprise Analysis

Overview/Description Solutions to business problems are implemented every day, in every size and type of company and industry. But way before solutions are implemented, a business need must be identified, a plausible solution must be defined, and the investment required for the solution must be justifiable before implementing it. This course provides an overview of enterprise analysis as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) – Version 2.0 by the International Institute of Business Analysis (IIBA®). Specifically, this course details defining...

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