Overview/Description Once a contract is signed with an outsourcing vendor, you must carefully manage the relationship with that vendor. Getting off to a positive start with the outsourced team goes a long way toward achieving success. In this course, you'll learn how to begin the outsourcing relationship positively by being clear about expectations, and preparing your in-house team for the transition to working with the outsourced team. The course also explains key issues to tackle during this transition phase, including training, knowledge transfer, and issue resolution. In addition, it...

Overview/Description This course discusses managing SQL Server Integration Services (SSIS) packages. Once packages have been created, they must be deployed to a production server and then managed by administrator and users. This course gives an overview of the logging feature and how to use it to enable logging on packages, the event handling process in Integration Services, and the debugging options used. The course also describes best practices for securing packages during development, deployment, and operation using roles, package protection levels, and digital certificates. This course is...

Overview/Description Managing a team of technical professionals presents some unique challenges for even the most talented manager. Whether you have a technical background or not, you'll need to apply organizational, motivational, and leadership skills to address those challenges successfully. You'll also need to build a foundation of mutual respect and trust. In this course, you'll learn about the challenges of managing technical professionals, how to build trust with your technical team, and how to motivate technical professionals. Materials designed to support blended learning activities...

Overview/Description One of the main reasons managers are reluctant to dismiss an employee is because they dread the termination interview. Even if the termination is a layoff, giving notice to an employee is a heavy burden. How you manage the termination interview will impact remaining employees and your organization. You must learn how to handle dismissals fairly by preparing yourself in advance and maintaining control of the situation. Ensure your company's security and the well-being of your team members by undertaking the appropriate follow-up responsibilities. This course covers how to...