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First Steps for Turning Around a Performance Problem

Overview/Description If not dealt with in a timely manner, minor performance problems can develop into larger issues that affect the success of the whole organization. Understanding how to broach the subject of performance with employees enables you to keep the discussion focused on the real issues and required expectations. When you know how to implement corrective measures both at the situational level and the employee level, you can turn performance problems around and inspire workers to contribute to the best of their ability. This course identifies the benefits of dealing with minor...

Managing Performance

Overview/Description In order to best address performance of individuals and groups, managers must apply a comprehensive approach. This challenge focuses on methods for managing performance. Target Audience Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors. Expected Duration (hours) 0.2 Lesson ObjectivesManaging Performance

Preventing Problem Performance

Overview/Description Few workplaces are entirely free of performance issues. However, you can prevent many problems from developing, and keep small issues from growing into serious ones, by effectively planning, monitoring, and communicating for good performance. Nurturing a culture of performance that includes a strong performance management system is a proactive approach that can prevent problems by helping employees perform to their highest potential. With regular communication and the right mix of monitoring techniques, you can motivate employees toward good performance and identify...

Recognizing and Diagnosing Problem Performance

Overview/Description When you recognize performance problems early and diagnose them accurately, you can help turn them around and avoid serious consequences. Whether the problems lie in poor employee interactions, failure to comply with policies, or underperformance, managers need to know how to detect them in a timely manner. Performance problems can vary in scope, frequency, and magnitude. They can occur as single incidents or persistent patterns of behavior. Whatever their nature, you must intervene early, involve the employee, and uncover the true root causes in order to find the best...

Underperforming employee-now what?

Overview/Description Most managers have dealt with underperforming employees at one time or another. This Business Impact examines how to use turnaround agreements effectively. Target Audience HR Professionals with dedicated roles within the HR and learning and development functions, including administrative, executive and management roles, along with those in training for such positions. Expected Duration (hours) 0.1 Lesson ObjectivesUnderperforming Employee – Now What?

Using Progressive Discipline to Correct Problem Performance

Overview/Description You've taken positive steps to help your employee turn a performance problem around, but the problem still persists. What do you do next? At this point, you must proceed cautiously but firmly and use a progressive approach to discipline. In progressive discipline, employees are subjected to increasingly severe penalties over time if performance doesn't improve. This approach satisfies the demands of due process, involves the employee in resolving the problem, and records the employer's efforts to assist the employee. Documenting each stage of formal disciplinary action...

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